My computer can not be closed.

潘女士 · 发表于 2006-3-18 10:24:31

我的电脑不能关机，出现蓝屏并有一段英文，我只好强行关机。但这对电脑不好。请帮忙指点，谢谢！

世事如棋. · 发表于 2006-3-28 10:53:41

蓝屏上面写什么?还有,你用什么操作系统?

潘女士 · 发表于 2006-3-29 20:42:19

我们使用的是window XP 中文操作系统。
出现蓝屏后，上面的文字是：
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware of software manufacturer for any window updates you might need.

If problems continue, disable or remove any newly installed hardware of software. Disable DIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced starting options, and then select safe mode.

Technical information:
STOP:OXOOOOOOC2 (OXOOOOOOO7. OXOOOOOCD4, OXOOOOOOO1, OXFF209C20)
Beginning dump of physical memory
physical memory dump complete
contact your system administrator or thechnical support group for further assistance.

sekcom · 发表于 2006-3-30 10:05:12

问题出在load进内存的信息校验出问题,具体问题出在哪,不好说,可能内存,也有可能OS或硬盘

潘女士 · 发表于 2006-3-30 21:11:36

那么这种问题应该怎样检查或排除呢？

谢谢！

sekcom · 发表于 2006-3-31 10:11:39

用内存,硬盘等替换检测,如果没有配件,你就尝试重装OS,先排除是否OS问题,如果嫌麻烦,call me at 905 421 0143

My computer can not be closed.

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